Dear Customer, 13.08.20

The last few months have altered life for all of us. We yearn for the little things we took for granted and are each dealing with so many new ways to cope with uncertainty. To this end, we are happy to be able to reduce the hassle and complexity that you sometimes face in Telecom, through a small piece of innovation. You can now manage your entire family's telecom needs in an easy and simple way.

If you have multiple mobile connections for your family, all you need to do is to click the 'My Plan' section on the Airtel Thanks app to add your family members. All your connections can be managed through a single payment. You will also be able to share data allowances across the family and have access to several rewards.

If you want to buy or manage multiple services from us across home broadband, DTH and mobile, we will deliver this to your home. All your services will be on our One Airtel plan. Through this plan, you get preferential customer care, many rewards, a single point of contact for your queries and save money to boot.

As always, we would love to hear from you on any suggestions you have for us. To share your inputs, please reply to this mail.


Gopal Vittal
CEO Airtel