SHIMLA -23 January, 2020

Possibility will be explored to integrate Jan Manch and CM Helpline: CM

Possibilities would be explored to integrate Jan Manch and Chief Minister Helpline so as to make the system of redressal of public grievances more effective and result oriented. This was stated by the Chief Minister Jai Ram Thakur while presiding over the review meeting of Chief Minister Helpline held here today.

Chief Minister said that all the complaints received in the Jan Manch programme organized throughout the State would also be transferred to Chief Minister Helpline so as to ensure its close and effective monitoring for their speedy disposal. He said that presently all the complaints received in the Chief Minister’s Office were being displayed on the Chief Minister Helpline and were being redressed promptly.

Jai Ram Thakur said that a Command Control Centre would be established soon for making the Chief Minister Sewa Sanklap Helpline more effective and user friendly. He said that Chief Minister's Dash Board would also be established at the earliest and a team of officers would visit Gujarat for studying the model so that it could be made more effective. He said that the service would prove a boon to the people of the State for speedy redressal of their grievances.

He said that with the operationalization of Chief Minister’s Dashboard, he would be himself able to have first hand information of various complaints and grievances besides progress in their redressal. He also directed the officers to work with greater dedication and commitment to ensure that the grievances and complaints received through the Helpline were given top most priority. He said that any laxity in this regard would be viewed seriously and stern action would be taken against the defaulters.

Chief Minister said that positive stories regarding effective redressal of public grievances should be highlighted in the right perspective so that people could be motivated to use this platform for resolving of their various issues. He also directed the officers to ensure that grievances at their level were redressed within the stipulated time period so that relief could be provided to the complainants.

Jai Ram Thakur said that the complaints and grievances should be closed only after ensuring complete satisfaction of the complainants as force closure without the satisfaction of the complainants would be viewed seriously. He said that effective coordination must be ensured between different departments so that the complaints do not shuttle from one to another department thereby facilitating the complainants. He also felt the need for simplification of procedure for making it more users friendly.

Chief Minister said that he would not only regularly monitor the progress the Chief Minister’s Helpline besides making random calls with the complainants to enquire about their level of satisfaction.

Principal Secretary IT J.C Sharma informed the Chief Minister that till date 205111 calls have been received in the Mukhyamantri Seva Sankalp Helpline 1100 out of which 50887 were complaints. He said that out of these 44210 complaints have been resolved during the last four months. He assured the Chief Minister that effective steps would be taken to make the Helpline more effective.

Director, Information Technology Rohan Chand Thakur made a presentation on the occasion.

Chief Secretary Anil Kumar Khachi, Director General of Police S.R. Mardi, Additional Chief Secretary R.D. Dhiman, Principal Secretary Revenue Onkar Sharma, Principal Chief Conservator of Forests Ajay Kumar, Secretary R.N. Batta, Director Tourism Yunus, Special Secretaries Hem Raj Bairwa and Abid Hussain Sadiq, Director Urban Development R.K. Gautam, MD HPSEBL J.P. Kalta, Director Health Ajay Gupta, Director Medical Education Ravi Sharma and other senior officers were also present on the occasion.

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Meeting of BoD of SC and ST Development Corporation organised

Social Justice and Empowerment Minister Dr. Rajiv Saizal chaired the 72nd Board of Directors meeting of Himachal Pradesh Scheduled Caste and Scheduled Tribe Development Corporation, here today.

Dr. Saizal said that it was important to improve the socio-economic status of people belonging to Scheduled Caste and Scheduled Tribe. He said that the State SC and ST Development Corporation was working towards the welfare of people belonging to these categories. He directed the Corporation to make intensive efforts for the upliftment of these people.

He said that Government was making policies for welfare of people belonging to SC and ST categories. He directed the Corporation to organise awareness camps for educating the youth regarding their rights.

Minister also directed the Board to organise quarterly meeting of the Corporation. He stressed on disposal of problems of people belonging to SC/ST category in a phased manner.

The issues relating to increase present capital income from Rs. 90 crore to Rs. 110 crore, fixed income of Rs. 35 thousand and loan limit of Rs. 50 thousand under Self employment scheme and other administrative issues were also discussed in the meeting.

Vice Chairman of the Corporation Jai Singh, Additional Chief Secretary Social Justice and Empowerment Department Nisha Singh and official and non official members of the Board were also present in the meeting.

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All genuine demands of pensioners will be considered sympathetically :CM

Former Vice Chairman Himachal Pradesh Employees Welfare Board and National Vice President Bhartiya Rajya Pensioners Mahasangh Ghanshyam Sharma called on the Chief Minister Jai Ram Thakur here today.

Chief Minister assured him that all the genuine demands of the pensioners would be considered sympathetically. He said that the State Government would also consider constitution of Pensioners Welfare Board and also convene meeting of Joint Consultative Committee (JCC) of the Pensioners.

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Members of Indian Women Handball team call on CM

The members of Indian Women Handball Team alongwith National Coach Sachin Chaudhary and State Coach Sneh Lata called on Chief Minister Jai Ram Thakur here today.

Six members of women National Handball Team hailed from Himachal Pradesh the team won gold medal in South Asian Games held at Kathmandu, last year. In addition to this the team also won silver medal in 48th Senior National Women Championship held at New Delhi in December, 2019.

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State Level National Voters day function to be organised on 25th January

10th State Level National Voters day function would be organised on 25th January, 2020 at all district headquarters, constituency headquarters and 7792 voting centers of the state.

A spokesperson of State Election department informed here today that Governor Bandaru Dattatraya would be the chief guest at State level National Voters day function, which would be organised at Gaiety Theatre, Shimla.

He said that the theme of National Voters day is 'Electoral Literacy for Stronger Democracy'. This day is celebrated every year as per the directions of Election Commission of India, with the objective to identify eligible voters. He said that the names of voters of 18 years old and above are registered in voters list and provided with photo identity card.

The spokesperson informed that 6296 voters in the age group of 18-19 years were registered last year, who were given election photo identity cards during the function of National Voters day.

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